Hopefully this authentication system should clean up this mess a bit and have more legitimate customers be able to make appointments. In China, people have been going as far as to book up all the appointment times before then scalping them back to legitimate troubled customers. To book an appointment at Genius Bar on the Apple website, follow the steps below: Open your browser and type in the URL or click on this link to go directly to. I have the purchase receipt but need assistance to unlock as username and password have been lost. In China, this has been happening to such an extent that real customers are finding it impossible to book times as they have all been claimed by online scammers and trolls. I need assistance unlocking a company Macbook. Users could simply book several appointments using fake names and get away with it completely. Previously, users weren’t required to put in any real information about themselves. Genius Bar Make a Genius Bar reservation at your favorite Apple Store and get help from an Apple expert. The new required step has likely been implemented to address the issues that previously existed with booking times online. See also: How to Cancel Your iTunes (apps, iTunes Store, iBooks, etc) Purchases Categories How to Tags Apple Support. Whether you make a Genius Bar reservation, visit an Apple Authorized Service Provider, or mail your device to us, you’ll get the expert help you need. Apple is now adding a minor authentication method now, which will force customers to sign-in with their Apple ID before booking an appointment.

If you’ve ever had to make an appointment with a Genius at your local Apple Store, you probably found that the process to do so was incredibly easy and quick.

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